Richmond Products respects your privacy. This
Privacy Statement informs you of our privacy practices and of the choices you
can make about the way your information is collected online and how that
information is used.
1. Links to non-Richmond Products
websites
The Richmond Products website may provide links to
third-party websites for your convenience and information. If you access those
links, you will leave the Richmond Products website. Richmond Products does not
control those sites or their privacy practices, which may differ from Richmond Products'
practices. We do not endorse or make any representations about third-party
websites. The personal data you choose to provide to or that is collected by
these third parties is not covered by the Richmond Products Privacy Statement.
We encourage you to review the privacy policy of any company before submitting
your personal information.
2. Collection of personal
information
Richmond Products collects and uses personal information to
understand your needs and interests and to serve you better.
On the Richmond Products website, we ask you to provide
personal information. For example, when you order products or services, apply
for credit (when available), request information or subscribe to marketing or
support materials, we will ask you to provide personal information to complete
these transactions. The types of personal information you provide to us on these
pages may include name, address, ZIP code, telephone number, email address, user
IDs and passwords, billing and transaction information, credit card information,
product and service preferences and contact preferences. If you apply for credit
(when available), we will ask you to provide additional personal information
such as salary, Social Security number and banking information. This information
will be used by our financial services providers in determining whether to
extend you credit.
In addition to the information you provide, Richmond Products
may also collect information during your visit to an Richmond Products website
through our Automatic Data Collection Tools, which include Web beacons, cookies,
embedded Web links, and other commonly used information-gathering tools. These
tools collect certain standard information that your browser sends to our
website such as your browser type and language, access times, and the address of
the website from which you arrived at an Richmond Products website. They may
also collect information about your Internet Protocol (IP) address, clickstream
behavior (i.e. the pages you view, the links you click, and other actions you
take in connection with Richmond Products websites) and product information. An
IP address is a number that is automatically assigned to your computer whenever
you are surfing the Web, allowing Web servers to locate and identify your
computer. Computers use IP addresses to communicate on the Internet, allowing
users to browse and shop. Richmond Products also uses some of these Automatic
Data Collection Tools in connection with certain emails sent from Richmond Products
and therefore may collect information using these tools when you open the email
or click on a link contained in the email.
Richmond Products also collects information from
commercially available sources that it deems credible. Such information may
include your name, address, email address and demographic data. The information Richmond Products
collects from its commercial sources may be used along with the information Richmond Products
collects when you visit the Richmond Products website. For example, Richmond Products
may compare the geographic information acquired from commercial sources with the
IP address collected by Automatic Data Collection Tools to derive your general
geographic area.
3. How we use your information
The information Richmond Products collects to understand your
needs and interests helps Richmond Products deliver a consistent and
personalized experience. For example, Richmond Products may use your information
to
- assist you in completing a transaction or order;
- communicate with you about products and services;
- provide service and support;
- update you on new services and benefits;
- provide personalized promotional offers;
- select content to be communicated to you;
- personalize some Richmond Products websites; and
- contact you for market research regarding Richmond Products
products or services.
We will give you the opportunity to choose your privacy
preferences regarding the communications we send
Credit card information is used only for payment
processing and fraud prevention. Credit card information and other sensitive
personal information required to process a credit decision is not used for any
other purpose by our financial services providers or Richmond Products and will
not be kept longer than necessary for providing the services.
4. How we share your information
Richmond Products will not sell, rent or lease your personal
information to others
5. Children's privacy
Richmond Products does not knowingly collect information from
children under the age of 13 and does not target its websites to children under
13. We encourage parents and guardians to take an active role in their
children's online activities and interests.
6. Your choices and selecting your
privacy preferences
Richmond Products gives you the choice of receiving a variety
of information that complements our products and services. You can subscribe to
receive certain product- and service-specific information and also choose to
receive Richmond Products general communications. We give you a choice regarding
delivery of Richmond Products general communications by postal mail, email and
telephone.
You can make or change your choices about receiving either
subscription or general communications at the data collection point or by using
other methods, such as email.
The email communications that you receive from Richmond Products
will be provided in accordance with this statement.
7. Subscription
communications
Subscription communications include email newsletters,
software updates, etc. that may be expressly requested by you. After you request
such communications, you may opt out of receiving them by using one of the
following methods:
- Select the email "opt out" or
"unsubscribe" link, or follow the opt-out instructions included in
each subscription communication.
- Write to Richmond Products at the address listed
below. Be sure to provide your name, email and postal address, and
specific relevant information about the Richmond Products subscriptions that
you no longer wish to receive.
Please be aware that when you opt out of receiving certain
subscription communications, it may affect the services you have chosen to
receive from Richmond Products where accepting the communications is a condition
of receiving the services.
8. Richmond Products general
communications
Richmond Products general communications provide information
about products, services, and/or support. This may include new product
information, special offers, or invitations to participate in market research.
You may opt out of receiving these general communications
by using one of the following methods:
- Select the email "opt out" or
"unsubscribe" link, or follow the opt-out instructions included in
each communication.
- Write to Richmond Products at the address listed
below. Be sure to provide your name, email and postal address, and
specific relevant information about the Richmond Products subscriptions that
you no longer wish to receive.
9. Access to and accuracy of your
information
Richmond Products strives to keep your personal information
accurately recorded. We have implemented technology, management processes and
policies to help maintain data accuracy. Richmond Products provides individuals
with reasonable access to personal information that they provided to Richmond Products
and the ability to review and correct it, as applicable. To protect your privacy
and security, we will also take reasonable steps to verify your identity, such
as requiring a password and user ID, before granting access to your data. To
view and change the personal information that you directly provided to Richmond Products
you can:
Email us at sales@richmondproducts.com
or write to Richmond Products at the address listed
below. Be sure to provide your name, email and postal address, and
specific relevant information about the Richmond Products subscriptions that you
no longer wish to receive.
10. Keeping your information secure
Richmond Products takes seriously the trust you
place in us. To prevent unauthorized access or disclosure, to maintain data
accuracy, and to ensure the appropriate use of the information, Richmond Products
utilizes appropriate physical, technical and administrative procedures to
safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when
collecting or transferring sensitive data such as credit card information. SSL
encryption is designed to make the information unreadable by anyone but us. This
security measure is working when you see the symbol of either an unbroken key or
a closed lock (depending on your browser) at the bottom of your browser window.
Credit card numbers are used only for processing
payments and are not used for other purposes. As part of real-time payment
processing, Richmond Products subscribes to a fraud management service. This
service gives you and Richmond Products an extra level of security to guard
against credit card fraud and to protect your financial data.
11. Changes to this statement
Richmond Products will undertake reasonable efforts to notify
you of material changes to this statement.
12. Contacting us
We value your opinions. If you have comments or questions
about our privacy statement, please send them to us at sales@richmondproducts.com
or write to us at the following address:
Richmond Products Inc
4400 Silver Ave Se
Albuquerque, NM 87108
Rev. August 2007
Corporate Information
International Distributor Index
Terms of Sale
Trade Shows
All Products In Alphabetical Order
Richmond Products Home Page
View Shopping Cart
We've just upgraded our web site with a
shopping cart! If you notice any issues, please email us at sales@richmondproducts.com